1. Eligibility for Returns
- We accept returns for both defective and non-defective products, subject to eligibility.
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Exchanges are not accepted at this time.
- Returned items must be new, unused, and in resalable condition, with all original packaging, seals, and labels intact.
- Perishable food items, frozen products, and items with a limited shelf life are not eligible for return.
2. Timeframe to Initiate a Return
- Customers must initiate a return request within 7 days of receiving the product.
- To start the return process, customers must contact our Customer Service team with their order number and reason for return.
3. How to Return Your Product
- Once your return request is approved, our team will provide return instructions.
- All approved returns must be sent by mail to the address provided by our team.
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Return shipping costs are the responsibility of the customer, unless the product is defective or incorrect.
- We recommend using a trackable shipping service, as Arihant Foods is not responsible for items lost during return transit.
4. Refund Process
- Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be credited to the original payment method.
- Refunds will be processed within 7 working days after the returned item is received and approved.
- Shipping and service charges are non-refundable.
Contact Information
Arihant Foods
35 Clifton Rd
Rugby CV21 3PY
United Kingdom
Website: https://arihantfoods.com/
Email: info@arihantfoods.co.uk
Phone: +44 0773 703 0877